Customer Care

HERE'S HOW WE CAN HELP YOU
Our friendly and knowledgeable Customer Service team is always ready to answer your questions—from collar and fit details to shipping and delivery—and help you navigate the site or manage an order.
For quick and detailed answers, visit our comprehensive [FAQ] section.

Free shipping in Italy

Delivery within 3-5 days for Italy
Delivery 5-7 days for Europe
International Delivery 5-8 days

Free returns
Global 14-day return policy

Opening hours
Monday–Friday: 9:00–17:30

Telephone
+39 335 236 574

Customer Service Email
info@orialifirenze.com