Returns
RETURN INSTRUCTIONS
If you are not satisfied with your order, you may exercise your right of withdrawal within 30 working days of receiving the shipment . The products must be returned intact and with the appropriate tags attached to each item.
HOW TO MAKE A RETURN CORRECTLY
To get a refund, you must meet these simple conditions:
- Products must be returned at the customer's expense within thirty working days of purchase and in the original packaging in which they were delivered.
- Products must be returned intact and with tags . They must not have been used or damaged.
- We recommend sending the package via courier or postal service, preferably with a tracking link, to this address: Oriali Firenze, Via Oglio n. 19, 52025, Montevarchi (AR), Italy .
- Once we receive your return and confirm the suitability of the returned items, we will refund the amount within 5 working days.
