If you are not satisfied with your order, you can return your order within 30 working days from receipt of the shipment. The products must be returned pristine and with the original tags applied to each item.
HOW TO RETURN YOUR ORDER CORRECTLY
In order to obtain the refund, you must follow these simple steps:
- The products must be returned at the customer's expense within thirty working days from purchase and in the original packaging in which they were delivered.
- The products must be returned pristine and with the tag . They must not have been used or damaged.
- We recommend that you send the package by courier or postal service preferably with a shipping tracking link to this address: Oriali Firenze, Via Oglio n. 19, 52025, Montevarchi (AR), Italy .
- Once we have received your return, we will refund the amount within 5 working days.