Customer Care
Customer Service
HERE TO HELP
Our friendly and knowledgeable Customer Service team is always ready to answer your questions — whether it’s about collar details and fit, or shipping and delivery — and to assist you with navigating the site or managing an order. For quick and detailed answers, visit our complete FAQ.
Free Shipping in Italy
Delivery within 1–3 days in Italy
Free Shipping over €100 in Europe
Delivery within 2–4 days in Europe
Free Shipping over €250 Internationally
Delivery within 2–4 days worldwide
Free Returns
Global return policy within 30 days
Opening Hours
Monday–Friday: 09:00 Am – 6:00 CET
