Customer Care

Customer Care

Customer Service

HERE TO HELP

Our friendly and knowledgeable Customer Service team is always ready to answer your questions — whether it’s about collar details and fit, or shipping and delivery — and to assist you with navigating the site or managing an order. For quick and detailed answers, visit our complete FAQ.

Free Shipping in Italy

Delivery within 1–3 days in Italy

Free Shipping over €100 in Europe

Delivery within 2–4 days in Europe

Free Shipping over €250 Internationally

Delivery within 2–4 days worldwide

Free Returns

Global return policy within 30 days

Opening Hours

Monday–Friday: 09:00 Am – 6:00 CET

Contact

Phone: +39 335 236 574
WhatsApp: +39 349 245 9724
Email: info@orialifirenze.com